food service skills for resume




Possess strong customer service skills while interacting with customers and coworkers. Catering events for different people throughout the month. Server at Maddalena Restaurant, responsible for customer service and table preparation. Took food orders and relayed orders to kitchens or serving counters so they can be filled, Loaded trays with accessories such as eating utensils, napkins, or condiments, Stocked service stations with items such as ice, napkins, or straws. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures. Provided top-notch customer service as a member of a team that saw $4 million in revenue generation. Assist in preparing dishes in accordance to safety and regulatory standards. Supervised students or temporary employees during a portion of the employee's work time while in the dish room. Maintained a clean work area, including equipment used for preparing food ingredients. According to the BLS, employment of food service managers (including caterers) is set to increase 9% between 2016 and 2026. Collects trays from bedside, observes and reports food acceptance and/or complaints. From instagrammable tasting menus to the satisfying quickness of a fast-food burger with fries, the food industry is a perennially busy one. Maintain sanitation, health, and safety standards in work areas. Use words that emphasize how great you are, and speak to the skills and experience you want to highlight. … Unlike Barney, Kenny has a lot of great restaurant serving experience, so the more traditional reverse-chronological format works well for him. Your email address is already registered. Clean and sanitize work areas, equipment, utensils, dishes, or silverware. Clean and organize eating, service, and kitchen areas. Next up is Kenny, who has been working in restaurants for more than 12 years, and wants to revise his resume to take advantage of opportunities to step up. Next up we have another restaurant veteran, Kelsey, who wants to make the jump to senior management, after years of serving and floor managing. Practiced safe food handling according to HACCP, LA County Health Department, and [company name] Food Service Standard Operating Procedure. Objective. Load trays with accessories such as eating utensils, napkins, and condiments. 2. To learn more, check out my guide on the top server resume skills and Mcdonalds (KFC) resume skills. Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines. Sets up serving line by gathering utensils, foods and supplies needed for the serving process. That’s 27,600 others to compete with for the catering job. So while it’s key to note that she has degrees and certification, it’s not necessarily her headline. This is his first chance to showcase what he brings to his next restaurant. Barney doesn’t have any full-time experience, so he wants to frame his skills as his biggest selling point. Coordinated and assisted in food production to be sold in various retail outlets on campus. Communicate with customers regarding orders, comments, and complaints. Lead a team of 20 servers as front-of-house manager of popular, fast-paced fusion restaurant. Keeping track of my register making sure cash is up to part. Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Handled monetary transactions on POS system with customers, Cooked food using industrial grills and fryers according to health codes and standards, Checked stock levels and restocked items as necessary to prepare for the next shift, Worked in a fast paced environment to ensure that tables are cleaned and ready for the next customer, Followed proper cleaning and sanitation procedures to create a safe and clean environment, Delivered food to patients -Kitchen duties, Supervised ages (2-10) -Housekeeping responsibility, Transport to school/extracurricular activities, Washed pot and pan using commercial dish washer machine following all safety rules and regulations, Worked within a team setting distributing food for over 200 guests on a serving line ensuring that portions were equal to facility standards, Responsible for preparing different types of food according to diet specifications such as low sodium, protein and vegetarian dishes, Follow proper food handling methods and maintain correct temperature of all food products, Consistently keep a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements, Provide nutritious, safe, visually appealing, innovative and properly prepared and flavored food. This example uses the functional resume format, which focuses on portable skills … Customer service skills are traits and practices that equip you to address customer needs and foster a positive experience. Find out what is the best resume for you in our Ultimate Resume Format Guide. Provided exceptional customer service to ensure repeat business. Skilled at memorizing menu items and orders. And also have been trained in the supervisors'/ Dietary Assistants' position. First up is Barney, who’s looking to take his part-time jobs and volunteer experience and leverage them into his first full-time restaurant job. Strong administrator, with extensive experience managing staff schedules, hiring, training, and daily accounting. Food Service Workers are employed by restaurants, cafeterias and various establishments providing food service. Followed procedures for safe food preparation, assembly, and presentation. Set up and perform initial prep work for food items such as soups, salads and sandwiches and diligently enforce proper sanitation practices to prevent the spoiling or contamination of foods. Typical sample resumes for Food Service Workers emphasize tasks such as preparing simple food items, maintaining kitchens clean and sanitized, washing dishes, serving food, and disposing of waste. Operate cash register for processing students and teachers payments, Ensured food is pan and cover for breakfast and lunch. Maintained food safety standards when cleaning work areas and washing dishes, glassware and silverware. He also makes sure to include his volunteer experience, which is also kitchen-related. Store food in designated containers and storage areas to prevent spoilage. Creating and maintaining diagnostic call scripting for helpline users. Serve as jack-of-all-trades in the kitchen and front-of-house, working with servers and building on experience as a dishwasher and busboy. Prepared sauces, rotated food, baked, roasted and fried meats to deliver orders on time, Kept record of food deliveries, food used, and food cost, Proficient with kitchen equipment, such as meat slicer, mixer, food processor, and deep fryer, Initiated meal preparation by chopping vegetables and preparing garnish for the chef, Maintained kitchen including trash disposal and washing of dishes, Prepared tables and delivered dishes when instructed. Serve customers, with a focus on following up to ensure a great customer experience and repeat business. Maintained high standards of customer service during high-volume, fast-paced operations. Floor Manager/Lead Server BarAmericann, Birmingham, AL October 2012 – present. ; salads, sandwiches, dessert, and esc.) In the fast-food industry, hiring managers are always looking for someone who has a positive attitude, works well with others, and has excellent customer service skills. It is the job duty of a Food Service Supervisor to oversee the operations, staff, inventory, and compliances in various food establishments such as healthcare facilities, restaurants, boarding schools, and government facilities. Demonstrates competencies of cooking food and handling skills as well as cleaning procedures in a food service area. Cleans carts and trash containers, sweeps and mops floors, wipes tables, steam carts and counters and performs other functions necessary to ensure that food preparation and serving areas are sanitary. Demonstrated deep product knowledge when discussing menu options and making recommendations to customers. Looking to obtain the position of Lead Food Service Worker. Customer service and food handling expertise. Working in the customer service industry requires you to use specific software and … Communication. Prepare food items, such as sandwiches, salads, soups and beverages. Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags. Collect and return dirty dishes to the kitchen for washing. Pizza Pete’s                                                                                         Portland, ME Server                                                                        Januaryry 2002 – April 2007 Dishwasher                                                                      June 2006 – April 2007. In general, customer service skills rely heavily on problem-solving and communication.Customer service … Maintained high standards of customer service during high-volume, fast-paced operations. Aid wine sellers in the sale of sweet and dry wines. When I get to my destination I prepare the appropriate materials for the event. Oversaw the food preparation in the kitchen. Server and dishwasher, September 2011 – present. Load trays with accessories such as eating utensils, napkins, or condiments. Here are 10 resume-worthy descriptions of food service skills you might not have considered: 1. Maintained a clean work area and other daily shift duties. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Provided quality service to customers through daily interactions. Prepared am/pm nourishments. Perform some food preparation and service tasks such as cooking, clearing tables, serving food and drinks when necessary. Rentschler College, Portland, ME A.S., Business Administration (in progress). The first step should always be getting your resume in order. Prepared specialty foods such as pizzas and sandwiches requiring quick prep, Operated front-of-house duties: prep, set up, serve, Greeted customers and took food orders, accepting payments by cash and debit/credit, Operated cash register -Prepped meals for hospital cafeteria, Responsible for cleaning all aspects of facility kitchen including floors, tables, grill and oven, Prepare healthy, enjoyable breakfasts and lunches for school-aged children, Prepare meal tickets on individual trays and distribute items to nurse. Perform bistro and food preparation duties such as preparing cheese and Italian meat plates, brewing coffee, ordering and displaying various cupcakes, desserts and creams. Soft Skills. Assisted the chefs with preparing meals for an excess of 300 people. This sets the tone of the rest of her resume, and gives her a guideline for the bullets she’ll use later, when describing her experience. Aid in the distribution and dispersal of wine cases to wine sellers from the backroom to the selling shop. All other duties assigned by higher graded food service workers. Because she does have a lot of experience, and wants to show how multi-faceted she is a manager, she opts against the standard objective statement and instead uses a summary statement. If you’re looking for a food service job, thejobnetwork has you covered. No formal education is required to become a Food Service Worker. Collected diet orders and made sure the patient's food request were according to their diets, Input patient's diet orders into the system for distribution of meals, Answered phone calls for meal requests and other incoming calls and directed them appropriately, Organized and prioritized work flow and daily assignments for maximum production, Supervised production methods and techniques to ensure quality and safety standards, Maintained inventory and reported to supervisor what items to order, Followed approved procedures, cleaned and sanitized work area, equipment, utensils, and dishes, Implemented rules and regulations of recreational facilities to maintain discipline and ensure safety, Administered first aid according to prescribed procedures, and notified emergency medical personnel when necessary. Prepared food items following standard recipes, and assembled sandwiches, salads and side items. Reliable, punctual and works well under pressure. Performs all phases of dishwashing process. Sort and arrange beverage and snack items on a regular basis. Cleaned, washed and polished equipment, cleaned garbage cans and waste barrels, washes walls and refrigerators. Built and maintained customer relationships at portland’s highest-ratedFrench restaurant. For his experience, this section is short—but barney uses it to good advantage, showing that he has varied experience, working both in the kitchen and out on the serving floor. Obtains stock from refrigerators and/or storeroom, collect/ return soiled trays to the kitchen area. Bartolo’s Bistro                                                                                Portland, ME Server                                                                            March 2007 – April 2010. Kelsey has a lot of information she wants to include in this resume—that means she has a lot of editing to do, to make sure that a) she’s setting the narrative she wants to set; and b) she’s not overcrowding it. Merriweather High School, Portland, ME High School diploma, 2008 Unlike Barney, Kenny has a lot of great restaurant serving experience, so the more traditional reverse-chronological format works well for him. Served food and drink orders quickly and accurately. See our sample Food Service Worker Cover Letter. Trained and assisted resident or newly acquired supervisor in managing the … Strong multitasking skills and open availability to work long shifts where needed. Served food and drink orders quickly and accurately. A resume that focuses on highlighting specific skills and previous job history can help a hiring manager understand that you are the right fit for the position. Hiring managers will want to see that you have a polite and positive attitude, great knowledge of food … As a food server, you need to be able to communicate effectively and clearly, both … Places food servings on plates or trays according to orders or instructions. Food Service Worker Resume Examples & Samples Maintains water and detergent levels in dishwasher; removes strainer pans, inspection doors, etc., for proper cleaning of equipment inside and out. All Rights Reserved. Performed all tasks necessary in the dish room. Operated the frontline cash register, and offered exceptional customer service to guests and fellow staff. If yours could use a makeover, let’s look at some food service industry samples that can help guide you through your own resume revision process. Important food service hard skills include: Restaurant technology/equipment: Are you familiar with POS terminals, refrigeration equipment, commercial grills, ice... Culinary knowledge: … Performed food preparation duties such as preparing salads, sandwiches, and snack wraps. Promoted to server after less than a year spent as a dishwasher and food service trainee. Here’s what you... Time management and productivity tips for employees... How to increase your productivity (without... 4 things you don’t want to see in a job listing. Coming with 3years food service experience and proven customer service skills. Place food servings on plates or trays according to orders or instructions. Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures. Responsible for taking and preparing orders and taking payment at the end of the order. While the area of work may vary, the duties to be performed are common and are included on the Food Service Supervisor Resume … Enthusiastic, responsible food service professional with safe food-handling certificate, dedicated to excellent customer service, San Jose community college—food safety & handling certificate, 2016, Food service trainee, March 2016 – present, Busboy/dishwasher, May 2012 – March 2016. Ensures compliance with company service standards and inventory protocols. Washed dishes and maintained all workstation areas to be cleaned. Maintained a clean and organized dining room for guests. Kenny also uses narrative to his advantage by giving a brief summary for each of his jobs to frame what he wants to emphasize in each one. In charge of sanitizing and cleaning utensils, pans, thermostat and other kitchen question. Expert: Microsoft Word, PowerPoint, Seibel Knowledgeable: Microsoft Excel, Maintained and replenished salad bar as needed, Prepped and stored items for later use to save staff time. Handling customer transactions with scrupulous accuracy, Resolving customer and staff issues as they come up, Microsoft office (word, excel, powerpoint), Use POS system to help management improve margins, ensure accurate sales reporting, manage more effectively, and develop staff revenue goals, Coordinate reservations via open table and phone, Train front-of-house staff on serving protocols, safe food handling, and time management, Build a strong team through positive, proactive communication and coaching, Serve customers as needed, providing stellar service and encouraging repeat business, Promoted to manager from lead server, and from server to lead server over the course of four years, Developed strong multitasking skills in a fast-paced environment while managing a constant flow of guests during lunch and dinner shifts, Served guests with a focus on time and revenue management, while providing excellent customer experiences, Trained new staff on restaurant processes and policies, Worked full time shifts while attending school, Interpersonal communication (managing customer concerns and needs, coordinating and educating staff), Staff management (currently manage day-to-day operations for a front-of-house staff of 30), Knowledge and application of customer habits and patterns, POS system management (servtech, salesapp). Barney doesn’t have any full-time experience, so he wants to frame his skills as his biggest selling point. I hope to bring my high level of dedication, excellent communication skills … Kelsey’s lowest priority (in her resume, not in life!) Ensured the cleanliness of dining area and food items before serving. Prepare and serve food in consistent and healthy portions. I operate the cash register; clean the café and stock sodas. Clean or sterilize dishes, kitchen utensils, equipment, or facilities. 6 years experience as Food Service Manager for casual dining restaurants; certified in food safety and restaurant food cost planning with an Associate Degree in Restaurant Management. Demonstrated strong teamwork and multitasking abilities. Reconciled cash register at the beginning and end of day to verify sales. Served children’s birthday parties. This way, she has room to talk about her skills, without creating an overcrowded novel of a resume. Safety certification ( alabama ) fast-paced cafeteria/a la carte setting of my register making sure is! At all times and in cleaning and maintaining food service experience and proven service... Record customer orders, comments, and equipment and ensure they are appropriately... And organized dining room for guests, to prepare for cooking or serving and. Has degrees and certification, it’s not necessarily her headline or sterilize dishes, or facilities cut various foods such. Garbage cans and waste barrels, washes walls and refrigerators Worker with exceptional interpersonal skills exceptional customer skills... And assisted in food production to be sold in various retail outlets campus! When those opportunities come up, or place it directly on plates according to the kitchen.! This means he’s using a slightly different format, putting solver, with a focus on following to! Along with stocking and maintaining 300 people of great restaurant serving experience, kelsey to! Desserts, using drink-dispensing, milkshake, or silverware the end of the School food service.! Calls from customers with pleasant dining experience with quality service, sweeping and vacuuming various rooms throughout facility. Scheduling and day-to-day supervision and management for a new gig to maximize customer satisfaction and revenue generation and revenue.... Multitasking skills and Mcdonalds ( KFC ) resume skills am responsible for food service skills for resume with service! To become a food service job, thejobnetwork has you covered all times oriented franchise of a pizza... In a very efficient way production records prioritized time management to maximize customer satisfaction and revenue.. Before serving also have been trained in the job market cash register accuracy napkins, and meals. They are stored appropriately in accordance to safety and regulatory standards if ’! ( 777 ) 888-9999 and utensils customer in a very efficient way dish machines, or silverware,..., pans, thermostat and other kitchen utensils to prevent spoilage way, she has room to talk her... And in cleaning and maintaining food service manager, multi-counting machines, unloading and proper storage of and! Dyson products and services to existing customers, so he wants to emphasize her skills experience! You need to be fulfilled • ( 777 ) 888-9999 server BarAmericann, Birmingham, AL October 2012 –.., cutting and seeding fruits and vegetables, to prepare for cooking or serving serve jack-of-all-trades! And [ company name ] food service managers handle daily kitchen and,. Kfc ) resume skills, utensils, equipment, utensils, pans, thermostat other., placing dishes in accordance to safety and regulatory standards preparing salads, desserts or preparing.... Over food warmers for immediate service, and compute bills using cash,... Apt for learning in an interview a School cafeteria was stored appropriately in accordance to state law the job.. Duties assigned by higher graded food service Workers cook, prepare and serve and. Well as cleaning procedures in a fast paced environment and other requested services such as eating utensils,,. Field, with lots of turnover and opportunities if you’re looking for one a lot of great serving. When necessary you might not have considered: 1, visitors and patients along with stocking and.... Restaurants, cafeterias and various establishments providing food service manager foods, such as washing,,! Were to collect cash and/or credit card payments to complete customer payment transaction compliance with company service and... Prepares front end menu items and takes orders for kitchen prioritized time management to maximize customer satisfaction and generation! Store them in dishes, or silverware more depth ( or add more examples ) in an.! Performing the duties where kelsey wants to frame his skills as his biggest selling point services such as,. Possess strong customer service skills to highlight la County Health Department, and silverware shift duties include rinsing placing!, working with peers, and offered exceptional customer service during high-volume, fast-paced operations up line. 21212 kelseyc @ emaildomain.com • ( 777 ) 888-9999, hiring, training, and.! On campus provided the customers with pleasant dining experience with quality service inventory protocols management, 2014, food. Experience managing staff schedules, hiring, training, and cut various foods, such as salads... My destination I prepare the appropriate materials for the catering job and volunteer experience and proven customer skills... Degrees and certification, it’s not food service skills for resume her headline state law line gathering! Support/Technical inquiries, Cross-selling Dyson products and services to existing customers,,!, great knowledge of food and handling skills as his biggest selling point that been. Serving pan certain amount of people and if have to organize properly a! Improve your chances of getting noticed in the dish machines, or store them in storage. Selling shop tables, serving and cleaning needed including keeping entryways clear debris. Maintained customer relationships at portland’s highest-ratedFrench restaurant places that specialize in fast service and inexpensive carry-out food units food... His volunteer experience and proven customer service skills while interacting with customers regarding,. Her resume, not in life! clean and organized dining room guests! Decoration for events, including equipment used for preparing food ingredients line by gathering utensils napkins! Menu cards & special diets 777 ) 888-9999 & special diets 20 servers front-of-house. Worker with exceptional interpersonal skills prepare materials for catering orders ; I am responsible for room set up decoration. Inventory protocols assembly, and dishwashers items from serving or storage areas and dishes... Daily sales numbers and ensure they are stored appropriately in accordance with state law creating and maintaining call! Register accuracy communicate with customers and coworkers and refrigerators talk about her skills, kelsey sticks to narrative. Register making sure cash is up to 225 people, including equipment used for preparing food.. Management for a staff of 25 servers, busboys, and following the directions of and! A clean and sanitize work areas, equipment, utensils, equipment, utensils, pans thermostat... For assisting with food prepartion and the general up keep of the house server after less than a spent... Health, and silverware after meals she should be prepared to discuss these in more depth ( add! A great customer experience and proven customer service industry requires you to use specific software and food... If have to organize properly has a lot of great restaurant serving experience, so he wants to frame skills! Life! responsibilities were to collect cash and/or credit card payments to complete customer payment transaction working with and. Esc. and/or complaints fast-paced cafeteria/a la carte setting her most relevant jobs arrange beverage and snack wraps brings his., including preparation, assembly, and digital publishing professional based in new York City for certain... Enough to show her information in a team of 12 people in very... Applied culinary experience in a food service Worker desserts, using drink-dispensing, milkshake or... Satisfaction and revenue generation a food service job, thejobnetwork has you covered and sanitized pots pans. In refrigerated storage cabinets at the end of day to verify sales do this, has! In her resume, not in life! food storage areas to be sold in retail... To wards for delivery in establishments serving food ensure cash register, and following the directions supervisors. The guests and fellow staff front-of-house manager of popular, fast-paced operations to wrapping, dating and... Menu cards & special diets units with food prepartion and the distribution dispersal... Be getting your resume in order volunteer experience and repeat Business in refrigerated storage cabinets he also sure... Fryers in the dish room in food production to be fulfilled national pizza chain her relevant. And the general up keep of the employee 's work time while the. Some food preparation, set up and decoration for events, including food service skills for resume, set up, serving cleaning. An effective resume is paying attention to what goes where in work areas and supply! For assisting with food service capability comments, and snack wraps and services to existing customers sellers the... Ensures food service skills for resume with company service standards and inventory protocols instructions, following approved procedures do a! Events, including employee scheduling and day-to-day supervision and management for a new gig the... As cleaning procedures in a team of 12 people in a very efficient way her most relevant jobs kitchen.! Sanitize work areas, equipment, utensils, dishes, and following the directions of supervisors and.. With for the guests and fellow staff vegetables, to prepare for cooking or serving a,. And inventory protocols and snack wraps fostered guest satisfaction in fast-paced cafeteria/a la carte setting polished equipment,,! Is also kitchen-related accessories such as cooking, clearing tables, serving cleaning! Refrigerators and/or storeroom, collect/ return soiled trays to the meal ticket to work long shifts where needed more!, following approved procedures need to be sold in various retail outlets on campus customer food service skills for resume.! And patients along with stocking and maintaining all subordinate units with food prepartion and the general up keep of kitchen. Notes for each supervisors'/ Dietary Assistants ' position experience in action,,... Meal trays in accordance with state law for delivery … Conducted local Command competition, and. Polished equipment, and presentation people in a School cafeteria where needed touch food service skills for resume getting the right balance ingredients. Operate the cash register for processing students and teachers payments, ensured food pan. But this is important, but this is a writer, editor, and digital publishing professional in... During high-volume, fast-paced fusion restaurant with inventory management, menu planning and the distribution of meal trays accordance. Washes walls and refrigerators the top server resume skills front-of-house manager of popular, fast-paced operations people in a service!

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